Frequently Asked Questions
Everything you need to know about your portable connectivity solutions.
How do TravlFi data plans work?
TravlFi devices utilize multi-network technology to find the strongest cellular signal available. You can purchase pay-as-you-go data plans through our portal with no long-term contracts or activation fees.
What is the shipping timeframe for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Does TravlFi offer a warranty on hardware?
Yes, all TravlFi hotspots and routers come with a one-year limited warranty that covers manufacturing defects and hardware failures under normal use.
Can I return my device if I am not satisfied?
We offer a 30-day return policy for hardware. Devices must be returned in their original packaging and in like-new condition to receive a full refund, minus any data usage fees.
Do I need to sign a contract to use the service?
No, TravlFi is strictly a prepaid service. You can pause or resume your data plan at any time without penalty, making it ideal for seasonal travelers and digital nomads.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.